For Complaints or Comments, we are ready to serve you at +963 11 9492

GlobeMed Syria’s information desk operates 24 hours a day, 7 days a week, and is committed to providing you with any information you might request, and solving problems and complaints in a timely and professional manner.

Our information desk functions according to a well-articulated set of procedures. Our representatives receive and document the calls, assess the callers’ needs, verify the facts, then channel the caller to the appropriate resource. At all times, the information is kept confidential.


Customer service representatives are constantly being updated on information requirements by regularly attending in-house and external training programs, as well as through professional education activities about customer relationship management.


For Complaints or Comments, call +963 11 9492